This morning I opened up my MacBook Pro and everything was back to normal. The posts I read said this scam is to lure you to buy the fake software with your credit card and they may steal your credit card information. Apple does not send out such alerts and the toll number does not belong to Apple. I googled this problem with my mobile phone then realized that many people in the US have been scammed. I told him I sensed a scam and I put down the phone and shut down my whole computer. When I declined his offer, the pop up alarm came back and it looked like my whole computer was infected. He then tried to convince me that my MacBook can still last another 6, 7 years. But why is the toll free number starting with+65, Singapore’s country code? I then said I would throw away my computer as it is already 6 years old. When I asked him where he was based, he said Oregon. It was then I started to sense that he spoke with an Indian accent. He then tried to persuade me to buy a new software at about $200. He actually brought me back to Safari and showed me that my Apple protection had expired. I even allowed him to remote control my computer. The person who answered the call was initially quite professional sounding, asking me how it happened and proceeded to guide me step by step to identify the problem. So I decided to call the number, on my spare mobile phone with a prepaid SIM card. It asked me to contact tech support at a toll free number beginning with+65 800 … I panicked and didn’t know what to do as the alert sounded very urgent and alarming. The alarm said my Mac was infected with a malicious virus attack and my private and financial information was at risk. Yesterday while internet surfing on my MacBook Pro laptop, an alarming pop up alert purportedly from Apple appeared on my screen and locked out my Safari. See also: Mac Stuck On “Setting up your Mac”, Fix Note: You may also want to clear your browser history. Now connect to the Internet by turning Wi-Fi on.Simply click the wireless icon in the upper left corner then choose Turn Wi-Fi Off.
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